Privacy Policy
Last Updated: April 2026
At RimZim RO, we are committed to protecting the privacy and security of our customers across Punjab and India. This policy explains how we handle your personal information when you use our platform for clinical-grade water purification solutions.
Data Collection
We collect only necessary information to process your orders and service requests, including your name, contact number, delivery address, and water TDS data where applicable for customization.
Usage of Data
Your data is primarily used to manage your service history, automate filter replacement reminders (via WhatsApp/SMS), and ensure precision delivery of your RO systems.
Third-Party Sharing
We do not sell your data. We share only specific details with verified shipping partners and technician networks to fulfill your orders and maintenance requirements.
Security Standards
Our platform uses industry-standard encryption to protect your transaction data. Access to your service history and technician logs is strictly controlled through secure authentication protocols.
If you have any questions regarding your data privacy, please reach out to our Amritsar HQ support team at rimzimrocs@gmail.com.