Return & Exchange Policy
At RimZim RO, we stand behind the clinical quality of our water purifiers. If you are not satisfied, our return process is designed to be as pure as our water.
Return Window
2 Days
From the date of delivery.
Product Condition
New Only
Items must be unused and in original packaging.
Policy Details
- Return Method: By Mail. A prepaid shipping label is included in every package for your convenience.
- Exchanges: We accept exchanges for both defective and non-defective products within the 2-day window.
- Restocking Fees: Zero. We do not charge any restocking or hidden fees for returns.
- Refund Processing: Once the item is received, your refund will be processed within 2 business days.
Need Help with a Return?
Our Amritsar-based support team is ready to assist you with the return or exchange process.
Call +91 75298 40722